Whistler Vacation Rental FAQ

Property and Supplies

  • Are linens and towels included?

    Yes, we provide enough linens and towels for each guest staying in the property.


  • What supplies are included?

    We provide a starter supply of essentials including shampoo, conditioner, soap, toilet paper, hand soap, dish soap, laundry detergent, paper towels, salt, pepper, sugar, coffee, and coffee filters.

  • Is there a hairdryer in the property?

    Yes, all properties include at least one hairdryer, and most have one in each bathroom.

  • What kitchenware is provided?

    Each property is fully equipped with pots, pans, dishware, utensils, a coffee maker, toaster, and kettle. As homes are individually owned, items may vary slightly.

  • Is there a washer and dryer?

    Yes, all properties include an in-unit washer and dryer.


  • Is WiFi available?

    Yes, complimentary WiFi is included in all Whistler vacation rentals.


  • When will I receive check-in details?

    You will receive detailed check-in instructions after your booking is confirmed, including directions, parking details, and your secure door code for self check-in.

Booking and Payment

  • What is the minimum age to book?

    Guests must be at least 25 or 29 years old depending on the property requirements.

  • What is your booking policy?

    A 25 percent deposit is required at booking, with the remaining 75 percent due 30 days before arrival.

Cancellation Policy

The 25 percent deposit is non refundable. The remaining balance is due 30 days before arrival, and no refunds are issued within 30 days unless a government travel ban is in place.


In the event of a travel ban, guests may reschedule, receive credit for a future stay within 12 months, or request a refund minus a 5 percent transaction fee.

Cancellation Policy

  • How does check-in work?

    All properties offer secure self check-in. Full instructions are provided after booking.

  • Is parking included?

    Most properties include at least one free parking space. Some may offer additional or visitor parking. Paid parking is available in Whistler Village if needed.

  • Is it safe to book directly?

    Yes, Whistler Breaks is licensed by Consumer Protection BC and is a member of the Whistler Chamber of Commerce. We have been operating since 2013

  • What if I arrive late at night?

    You can self check in at any time. A contact number will also be provided in case you need assistance.

  • Do you provide baby equipment?

    We partner with a local provider for baby equipment rentals. Details will be shared after booking to ensure delivery is arranged before your arrival.

Find Your Whistler Stay

Still have questions? Browse our Whistler vacation rentals and find the perfect property for your trip.